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Case study Insights

Australia , Oct 5, 2020

Case study

DHHS use AI Bot to provide 24/7 support in major IT transformation

The Department of Health and Human Services (DHHS) is a government department responsible for health, ambulance services, families and children, youth affairs, public housing, disability, ageing, mental health and sport policy in the state of Victoria, Australia. The department provides many services directly to the community through its operational divisions, located across 17 areas of the state. Each division covers a mix of rural outer-metropolitan and inner-metropolitan areas of Victoria. They fund almost 2,000 other organisations to deliver vital health and human services care.

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Australia , Jun 15, 2020

Case study

Peninsula Health Scale Up Remote Operations, from On-Prem to Azure in 2 Weeks

Peninsula Health cover a number of health facilities and hospitals in the Frankston and Mornington Peninsula areas of Victoria, Australia. Its charge includes Frankston Hospital, The Mornington Centre, Rosebud Hospital, Hastings Community Health and Golf Links Road Rehabilitation Centre. Peninsula Health covers an area of approximately 850 square kilometres and a population of 300,000 people which can increase by around 100,000 in peak tourism seasons.

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