Service Portfolio
Modern Workspace
Support Centre:
TDL’s Support Centre services offer a Single Point of Contact for your End-Users to request IT services.
- Staffed by experienced IT Support Analysts and available to your End-Users 24x7
- Geographically dispersed across 2 delivery centres – Richmond (VIC), Cyberjaya (Malaysia)
End-User Computing:
TDL’s End-User Computing services offer a current and consistent Operating Environment designed to deliver benefits related to productivity, security and End-User satisfaction.
Platform Services:
TDL’s Platform services offer a consistent approach to the support, operations and management of the technical platforms that form the foundation of delivering a Modern Workspace to your organisation.
Hybrid Infrastructure
Storage:
TDL’s Storage services offer a consistent approach to the support, operations and management of the Storage environments hosting your important data, from vendors such as:
- Dell EMC, HP, NetApp, Nimble, Nutanix
- Azure, AWS
Compute:
TDL’s Compute services offer a consistent approach to the support, operations and management of the Compute environments operating your important workloads, from vendors such as:
- Dell, HP, Lenovo, Nutanix
- Azure, AWS
Virtualisation:
TDL’s Virtualisation services offer a consistent approach to the support, operations and management of the Virtual Host and Guest environments delivering your virtual machines, from vendors such as:
- VMware, Hyper-V
- Microsoft Windows, Linux
Modern Workspace
Enterprise Network:
TDL’s Enterprise Network services offer a consistent approach to the support, operations and management of networks that deliver connectivity to your workloads and hosted services, whilst providing a seamless interface between telecommunications and hardware vendors to maximise service outcomes.
Perimeter Security:
TDL’s Perimeter Security services offer a consistent approach to the support, operations and management of your on-premise or data centre security platforms that protect your network from malicious threats. Additional features are delivered to maximise the value in this service, including:
- Management of access rules
- Penetration Testing
- Vulnerability assessments