Managed Services
- Do you have visibility
into IT infrastructure performance?
- How do you measure
internal service levels?
- Are your staff focused
on strategic initiatives, or reactive support?
Reducing capital and recurrent costs, while
at the same time providing superior services, is a challenge faced
by many organisations. The problem is compounded by the rapid pace
of change in essential technologies, and the need to retain skilled
key support people. Are your staff fulfilling reactive, ad-hoc
support functions... or proactively driving IT projects?
Logicalis' managed services enable
customers to reduce support costs and significantly improve
visibility into the performance of the IT infrastructure. Unlike
most managed services, we provide SLAs based on restoration – not
response – times and report on these in real-time with penalties if
we breach these.
How effectively are you managing your
network?
Managing infrastructure - effectively - means a lot more than
ensuring availability. Multiple metrics and performance attributes
need to be monitored so that the "end-user experience" is
consistently high. A Logicalis Managed Service can provide you
with:
- Reduced costs and clear ROI
- Peace of mind with 24x7 proactive monitoring and
management
- Single point of contact
- Predictable monthly fee, backed by restoration SLAs and penalty
rebates
- Access to highly skilled technical resources
- Visibility of how your IT infrastructure is performing
- Mature ITIL processes – change, incident, problem and
service-level management
- Regular reporting and recommendations
Contact us for a free trial of
Logicalis' Managed Services.
 | When Office of the Board Of Studies undertook a major network refresh to take advantage of new technologies, they turned to Logicalis for a fully managed solution |  | Swinburne University turned to Logicalis to deploy one of the largest IP networks in Australia, with over 18,000 IP endpoints and 4,000 IP screen phones |
 | Learn how Logicalis Network Services Management lets you focus on the strategic stuff. | | Learn how to reduce costs and improve operation efficiency with Logicalis Managed Services |
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