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Thomas Duryea Logicalis Managed Services

The Catch-22 of running an enterprise today is how to continue investing in new business initiatives while also handling burgeoning numbers of service requests.

How can an enterprise focus its IT resources on specific business-direct initiatives, while also continuing to provide essential services and cutting costs? The two activities seem to pull in opposing directions.

Existing infrastructure systems and processes must be monitored, managed and supported continuously, without fail, but in synch with increasing business innovation and agility.

Many enterprises have found the solution to these conundrums to be out-tasking specific IT services to an expert, like Thomas Duryea Logicalis, so they can focus on their core business.  

We understand the pressure your IT organisation is under to demonstrate a return on IT spending, and we understand that existing infrastructure systems and processes must be monitored, managed, and supported continuously without fail. Thomas Duryea Logicalis has international managed services capabilities with a common service delivery framework to support both our local and multi-national clients. With Managed Services Centres (MSCs) around the globe, we provide continuous and proactive monitoring and management.

Challenges & Trends


The business benefits

  • Peace of mind with 24x7 proactive monitoring and management
  • Single point of contact and predictable monthly fee
  • Access to highly skilled technical resources
  • Fully mature ITIL processes
  • Greater focus on business innovation and agility

What our customers say

More case studies

NSW Board of Studies

When Office of the Board Of Studies undertook a major network refresh to take advantage of new technologies, they turned to Logicalis for a fully managed solution

View case study