Logicalis

Chris Meager, CEO

Chris Meager was appointed CEO of Logicalis Australia in September 2005. He joined Logicalis Group in 2004 with the dual role of Group CFO and Finance Director for Australia . Bringing extensive experience in strategy, change management and corporate planning, Chris appointment supports the strong organic services revenue growth across the Group.

Prior to Logicalis Chris was the CFO for EDS in Asia Pacific South, with responsibility for the organisation and co-ordination of all financial matters, including planning, financial controls and new business strategy. Chris previously held other senior roles at EDS including Finance Director for EDS Australia and then Asia-Pacific, and in the USA where he worked in both the Financial Industry Group and the Health Care Group.

Chris has also worked for a number of companies in both the UK and South Africa. His first job was with a professional accounting firm where he completed his professional qualifications.

Chris Meager has a Bachelor of Commerce Degree, and is a member of the Australian Institute of Chartered Accountants and the South African Institute of Chartered Accountants.

Thanh Tran is the Chief Financial Officer of Logicalis Australia, with responsibility for the finance function of the company. His role includes leading a finance team, managing all financial and accounting related services, providing operational and functional support to the executive team and driving changes in processes and systems.

Thanh brings with him extensive experience in corporate accounting, auditing, corporate acquisitions, initial public offering (IPO) and systems development. Prior to joining Logicalis, Thanh for more than 7 years was the Financial Controller of Health Communication Network Limited, a company listed on Australian Stock Exchange in the Healthcare sector. His responsibilities included managing the day-to-day accounting activities, financial and statutory reporting, budgeting, forecasting, performing due diligence for corporate acquisitions and involving in strategic activities.

Thanh holds a Bachelor of Commerce, majoring in Accounting and Computing and a Master Degree in Management.

Oliver Descoeudres is responsible for marketing Logicalis’ voice, data and security lines of business, with a focus on network management services and product lines.

His role includes business development, marketing communications and promoting new business offerings that enhance Logicalis’ ability to differentiate itself in the market.

Oliver also plays a key role in assisting marketing strategy and initiatives across the Logicalis Group, including regional marcoms activities and brand development.

Prior to joining Logicalis, Oliver was Marketing Manager at Memorex Telex, a network integrator and network management solutions provider. Oliver has held technical marketing and sales management roles at Tech Pacific (IT distribution company) and the University of Sydney ’s Computing Services. Outside of IT, Oliver has worked for his own company providing Web marketing and documentation consultancy services.

As Director of Support Services, Daniel is responsible for all service delivery around Logicalis’ network management and maintenance lines of business.

Included in this is the management of Logicalis’s 24x7 Global NetCentre, which consists of over 30 engineers and Duty Managers operating in shifts. Daniel is also responsible for managing Logicalis’ Service Delivery Managers, who provide consistency in communications and service delivery to GNC customers.

Daniel has been with Logicalis since early 2004 and has enjoyed success as a Service Deliver Manager, managing a number of Logicalis’s high-value Platinum accounts.

Prior to joining Logicalis, Daniel spent eight years with DHL Worldwide Express in both the UK and USA in various technical and management positions in their Global Telecoms Department where he was responsible for both strategy and operations.

Daniel holds a Masters of Business and Technology from the UNSW.

Holding responsibility for the strategic evolution and transformation of the Logicalis solutions portfolio in Australia, Ian Ross joined Logicalis in 2012. Ian is responsible for ensuring that Logicalis’ solution set aligns to emerging customer business issues both inside and outside of IT, and maintaining innovative and unique responses to technological and market opportunities.

With 15 years’ industry experience, Ian’s skillset comprises unified communications, networking, SaaS, product management & marketing, business modelling and business innovation, across Enterprise, Government and Service Provider sectors. He joins Logicalis from Cisco Australia where he was most recently Head of Business & Market Innovation, and also held a variety of positions across business development and Managed Services innovation in a career at Cisco spanning seven years.

In these roles, he was responsible for leading innovative or strategic programs falling outside of Cisco’s traditional engagement capability: working with public and private sector organisations on the application of technology to resolve business issues (separately from IT). Prior to Cisco, Ian spent seven years at Nortel in a range of technical, marketing and business development roles, including Director of Strategic Market Development and Director of Enterprise Field Marketing, Asia Pacific.

Ian holds a Bachelor of Engineering (B.Eng. Hons), Communications Engineering from RMIT.

James has been involved in Cisco Network integration since 1995, commencing his career in IT Networking in 1988. His roles have progressed from Lead Engineer, LAN manager, Network Designer and in the last five years, Project Manager.

James’s experience is based on a foundation of methodologies from banking and mainframe experience. These professional disciplines are traditionally lacking in networking companies.

James’s experience includes:

• Liaising with account managers and engineers to provide tender responses
• Definition of scope of works for project implementation
• Creation and coordination of teams to successfully deliver projects for customers
• Service delivery – managing relationships and ensuring customer expectations are met
• All aspects of project management for network, telephony, security and consultancy projects
• Ensuring regular communications with the customer in regard to all service delivery matters, ensuring that the customer is fully informed at all times
• Managing post implementation reviews
• Implementing of standard processes relating to Logicalis activity with customers
• Managing communications between Logicalis and its customers
• Ensuring systems are fully documented following implementation
• Meeting with customer representatives as and when required, and ensuring that resulting actions are achieved in a timely manner, and to a desired standard
• Acting as an escalation point for customers, and ensuring that all related issues are resolved to a standard acceptable to the customer.